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Hughes Net internet Complaint - Terrible customer service!!!!!! We will NEVER go with Hughesnet again!!!!
Hughes Net internet Complaint

Hughes Net internet Complaint

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Terrible customer service!!!!!! We will NEVER go with Hughesnet again!!!!


We had Hughesnet when we lived in California. We just recently moved and had planned on keeping our services with Hughesnet and having it installed in our new home. Unfortunately, the place in which we live now has no line of site and we cant even get a signal!!!!! We called to have our services cancelled since we cant get services at our new home and they are STILL charging me for half of the termination fee which isn't cheap!!!! Even tho we cant control it!!! They explained that its not their fault or your fault but you still have to pay half of the fee!! I explained to them this was not planned and have no control over this and that we were planning on still keeping our services but cant get a signal!!! They dont seem to care!!! I am VERY upset with Hughesnet and will NEVER use their services ever again and I stongly recommend anyone looking into them look elsewhere!!!


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